Opening Times and Fees

Office business hours

Mon-Fri :

08:00  - 18:00 

These are our office opening hours. We currently operate Term time only. Out of hours please leave a mesage or send an email and we will respond when we are back in the office.

Our Setting Opening Times

Breakfast clubs

07:45 to school start

 

After School clubs

School end until 18:00

 

Payment of Fees

Ad hoc - If you have booked an ad hoc session(s) your invoice will be issued by sage transactional e-mail to the primary e-mail address supplied upon registration payment and is due for payment immediately upon receipt.

 

Regular breakfast/after school club sessions-

Invoices for regular sessions will be issued by sage transactional e-mail to the primary e-mail address supplied upon registration. Your 1st invoice will be issued once registration has been processed and is due for payment immediately upon receipt subsequent invoices will be issued on or around the 20th on each month and are payable by 1st of each month in advance.

 

Our accepted payment methods are either:

1 - Childcare voucher, a list of accepted providers can be found here. If the company you wish to use is not listed, please contact the manager-02380455699 admin@creativekidz.org.uk to discuss as it may be possible to set up a new provider.

 

2- Online banking transfer to our company bank account. Our bank details are as follows - Account number: 70237477, sort code: 20-79-25. Always enter your account reference when making a payment.

 

3-Credit or Debit card- You can make a payment by clicking on the "PAY NOW" on the bottom of your emailed invoice or contact the office to pay over the telephone ( a surcharge will apply to credit and debit card payments during the checkout process to cover the cost of processing the transaction) .

 

4- We do not accept cash or cheque payments without prior agreement with the manager.

Cheques and cash payments will incur an extra fee *see Opening times and fees schedule.

 

5- If an agreement has been made for your fees to be paid by a third party (such as and not limited to: HMRC Tax credits, Childcare vouchers, a University or Job centre Plus), we must receive satisfactory written confirmation that the third party will be responsible for the fees (or the fees are paid).  Until such written confirmation has been received, Parents / Carers named on the registration form remain responsible for the settlement of all fees.

 

If you wish to claim the child tax credit element of working family’s tax credit you will need our Ofsted registration number, please call the partners for this information.-02380455699

 
Current Opening times and Fee schedule
Opening times and Fee schedule from Jan [...]
Adobe Acrobat document [453.0 KB]
Please call the office to discuss if you wish to make payments via standing order.
STANDING ORDER FIGURES.pdf
Adobe Acrobat document [411.2 KB]

Testimonials

Sam and I would just like to thank you and everyone at Creative Kidz, it has been a fantastic service to us over the past seven years. I don't know what we would have done without it.

Thank you so much for fitting M*** in, he absolutely loves breakfast club and the girls that run it at St Johns are amazing with him.

Thank you for all your help in the past few years and we wish you well for the future.

I just wanted to give you a personal note of thanks to yourself, your husband and the rest of the team at Creative Kidz! Thank you for your support over the past 5 and a half years! You have seen the kids grow, helped out in difficult times and now it's time to see them off. With all our appreciation and wishing you the best for the future. The Roos family

Kelly that’s a brilliant report – well done to you & the Netley ladies; it’s a testament to the hard work & dedication you all put in.  Thanks for a fab Breakfast and After School Club setting

Thanks for your help and support for the past 15 months

Thank you for your service over the past 6 years, most particularly when there have been some challenges to overcome.

May I take this opportunity to thank you and all the staff that have cared for Mia over the past 6 years

Thanks to you and your team for looking after M****  over the past 5 years or so. Indeed the team you have in place at Hamble currently are superb.


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