Frequently asked questions
What do i need to be able to access your service?
Creative Kidz Mobile Crèche provide childcare for weddings, christenings, conferences, training courses, parties, shows, events. All we need is a room, located in the same venue as your event.
We will sort everything else so that you can relax and enjoy your event,knowing that the children are relaxed and having fun in a safe and stimulating, child centred environment.
We offer a bespoke service, personal to you, if you have any particular requirements; please discuss this with the manger.
Tell me about Staff
Creative Kidz Mobile Crèche staff are fully trained childcare professionals, Creative Kidz is committed to safeguarding children and promoting their welfare therefore applicants will be subject to a robust recruitment procedures including adherence to the safer recruitment process. Our staff are DSB checked and have received training in first aid, health and safety and safeguarding children and are specifically chosen for their sense of fun, and quality of childcare experience.
Staff to Child Ratios
Creative Kidz Crèche Staff work with
Ofsted guidelines. The staff to child ratios is as follows
3 months - 2 years = 1:3
2+ years - 3 years = 1:4
3+ years - 8 years = 1:8
What areas do you cover?
We offer the crèche service throughoutthe south east. We currently provide Crèche’s for Hampshire County Council.
What venue facilities do we require?
We require the event’s organiser to provide us with a large safe room, on the same site as your event including
outdoor space if at all possible. Most venues have an area or a side room where the Crèche can set up, or if you’re having a marquee, a small side tent will be adequate as long as it has enough room for the children to play safely. If you’re unsure, let us know and we will talk to your venue provider to find the perfect solution.
Health and Safety
Creative Kidz Mobile Crèche supervisory staff will risk assesses the areas provided before any event, in order to ensure the space is both safe and suitable for children.
We will need to speak to the venue proprietor in order to ascertain a fire evacuation procedure and assembly point.
Arrivals and Departures
You will need to issue directions to the parents of the children attending so that they are aware of where to drop off and collect the children.
Children can be collected any time during the crèche booking. Strict collection procedures must be adhered to including signing the children in and out and recording the hours of attendance.
Children must be collected by the child’s parent or designated adult as detailed on the registration form, such as grandparent, we must be supplied with this person’s name, address and telephone number before collection as well as a password for verification purposes.
The staff at Creative Kidz reserve the right to question the suitability and/or state of a parent/carer who arrives to collect their child. If the parent/carer appears to be in an unfit condition the safety and well-being of the child will be the primary concern.
Creative Kidz Mobile Crèche charge a set fee for the first two hours of the crèche and then for each additional hour required.
Our prices do vary depending on your location, how many children will be attending the crèche and their ages, and of course, duration of the crèche.
All quotes include:
Resources and equipment for play provision.
Public Liability Insurance.
Registration of every child in attendance, completed before every creche.
Security wrist bands and name tags for all children.
Communication and liaising with event co-ordinator/organiser.
DSB checked staff, subject to robust recruitment procedures.
Resources and equipment for play provision.
Delivery and collection of resources and equipment.
We charge on an hourly basis, we are available Monday to Sunday 8 till late. We aim to be completely flexible. If you need to extend the hours previously booked, this must be discussed with the manager, and we will do our best to accommodate your needs depending on circumstances.
Food and drink
Sterilised bottles, milk and baby food must be provided by the parents.
Food for older children can be provided at extra cost but we would rather concentrate on the childcare so if a finger buffet could be provided by the event organiser this would be ideal. All products must be nut-free. Fresh drinking water will be available at all times. If you wish us to provide food please ask the event organiser for a quote.
Is there anything else I need to
A registration form will need to be completed for each child attending.
We ask all parents to complete an “all about me sheet” detailing likes/dislikes etc. If your child has a comforter, it would be ideal to bring this also.
Any medication used by children such as asthma inhalers will need to be provided *see health, sickness and medication policy. We will provide nappies and wipes, if you prefer to use your own this is not a problem please specify this on the registration form.
Please name all of your children’s equipment so that we know what belongs to each child.
Creative Kidz Mobile Crèche will provide nappies, wipes, and all toys and equipment necessary to amuse the ages of children specified on the booking form. A pushchair is also handy for babies and small children.
This list is not exhaustive, If you have a particular request please ask the organiser.
I've booked a crèche what happens next?
After an initial crèche booking, our crèche manager will contact you prior to
the day to discuss your requirements for the wedding/event. We will need to see the venue in order to do the risk assessment.
The crèche is carefully planned to ensure your occasion is totally stress free. We pride ourselves on a personal service and are happy to discuss any special requirements you may have.
If you are interested in using our service, just give us a few details using our online booking enquiry form and we'll gladly provide you with a quote.