Parents & Guardians

We aim to give all our customers, families, local authorities, schools, and other agencies - the highest standards of service. We are committed to providing a safe, stimulating, consistent and accessible service to children and their parents/carers. We love to hear about your positive experiences.


Successful cooperation between parents and providers is important because it also has a huge impact on your child's development.


This is why we encourage a culture of co-operation, continuous exchange between parent's and staff.


Once you have registered with Creative Kidz you will be issued with a log in for our babysdays system. It is here that you can track your child's progress (if Early Years) digitally sign forms, permissions, view policies and procedures and much more.


We also accept that sometimes things do not always go to plan.

In such circumstances, we want to know so that we can put them right and learn from our mistakes. 

We welcome feedback on all aspects of our work as it is invaluable in helping us evaluate and improve what we do.


Compliments, suggestions and any other general feedback can be sent by email to or over the phone on 02380455699. We love to hear what you think of our service.


We strongly feel that good communication between staff and parents/carers is very important.


Should you have any concerns regarding your child’s time at CK, in the first instance please talk it over with the Play leader of the particular club?

If you are not satisfied with the action taken, please then telephone one of the directors-Kelly or Brian Keeling on 02380455699.

Should you wish to contact CK in writing please send written concerns to the address below: 

Creative Kidz. Office 4, Unit 3, Mitchell Point, Ensign Way, Hamble. SO31 4RF

Our formal complaints procedure is displayed within each setting and can be issued upon request.

Schools and other provision

We provide Fun and dynamic opportunities for children to play in a nurturing and safe environment, whilst producing a regular income for your school.

Although our clubs are based on school premises, we take the stress out of administration by providing a comprehensive childcare package.

We manage everything for you including staffing and recruitment, promotion and marketing, booking and administration. The set up, development, Ofsted registration and on-going management is looked after entirely by Creative Kidz as a separate entity.

Our main aim is to ensure that we cater for the needs of families, your school and the local community by allowing your school to receive all the benefits of hosting a wrap around childcare facility without the initial and on-going administration and organisation involved in meeting the hugely rigorous standards that come with Ofsted registration.

We offer the flexibility of either contract or ad hoc bookings or a combination of both via a superb new online booking portal. The benefits of which are:


  • You only add your information and the information for your children once.
  • Automatically receive emails listing the days and sessions your children are booked in for.
  • Log in to view all your previous bookings.
  • Available from any computer with internet access.
  • You can make bookings 24 hours a day and even up to the day of required!

Setting up and hosting a Creative Kidz club not only allows schools to meet the childcare element of the extended schools services agenda which is now reflected on the school self-evaluation form required by Ofsted, but it is also attracts new parents and children to the school. Prospective families will more often than not, take into consideration, extended school provision when choosing a school for their child.

We tailor a setting to suit the needs of your school,  we can work with you to ensure we are providing a club that works for you and the parents/guardians who attend your school.

Please click here to read our Ofsted inspection reports.


We always thrive on new opportunities and would welcome a meeting to discuss the individual needs of your school. Please get in touch.


Thank you for your time.

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Company number 11657067 © Creative Kidz 2018